When you think of what to look for in a vendor, what are the first couple of things that come to mind? When we ask potential clients this question, the answers are usually pretty similar: pricing, efficiency, and accessibility. What you’re typically not going to hear is: culture.
And it’s not hard to see why. When you’re purchasing software, it’s often easy to fall into the trap of just thinking in the moment. As long as the technology does what its developers claim it can do, does anything else really matter? But the truth is that more often than not, the success of bringing a new tool onto your team depends on the culture of the company that built it. This is essentially someone you’re going to be partnering with for years at a time, depending on the agreements you come to – you need to make sure it’s someone who won’t stay still, but who is going to grow and adapt alongside of you.
This is exactly what Stewart Carroll, President of Beck Technology, touches on in his interview with the Construction Record podcast. Both he and his company share an ambitious dream to make the world a better place revolutionize the entire construction industry, in part with the tools they build. Stewart notes that although this can sound like an impossible task at first listen, this mission helps Beck Technology define roadmaps for the progress of their products, so that everything is created in the hopes of helping estimators make better and more informed decisions, which results in better projects that when completed will affect the lives of thousands of people. Additionally, he points out that construction companies have the power to change the world themselves – for example, providing more medical facilities/hospital beds during the 2020 pandemic.Stewart also shares how the company’s culture helped them to pivot quickly when COVID-19 hit. Thanks to Beck Technology’s spirit of innovation and prior openness to working from home, they were able to make a fast and efficient transition into going fully remote, and even boosted their productivity while doing it. Stewart says that contrary to the popular assumption, being fully remote has helped his company become more creative and determined than ever. In fact, being able to transition so quickly to remote work enabled Stewart and his team to coach some of their clients on moving what was once a completely in-office workforce to partially or even fully remote.
This is exactly what you need to look for when you search for vendors: a company whose culture encourages constant growth, adaptability, and innovation. 2020 has been a wild year – who knows what 2021 will bring? You need a partner who can keep up with whatever the world throws at them and who won’t back down from a challenge.