Something special to Beck Technology is our Services department. Our software includes an entire department devoted to making the transition from your old construction estimating software to DESTINI Estimator as smooth and painless as possible. From the beginning of exploring our software to training after implementation, our Services department builds a custom plan for each company.
The Services Department:
• Walks clients through explorations
• Develops an implementation plan
• Implements the software
• Builds your database
• Provides master-level training
• Gives continued support
Stephen Stoltz was Head of Services at Beck Technology. Beck Tech Services focuses on setting up and configuring DESTINI Estimator for clients.
We asked Stephen:
1. What is the overall goal of the Services team?
2. What process does the services team go through?
3. What is something special to you about Beck Technology?
Overall, Stephen and his team’s goal are to make DESTINI Estimator users’ experience less stressful when making the transition from their old software to ours.
Once you’ve decided to demo DESTINI Estimator, Beck Technology’s Services department walks you through the process of what comes next.
Many software available come in what we call “in-box.” You buy it, they send you your licenses, and wish you luck. But we know success with new software doesn’t work that way.
Though there are features in Estimator you will be familiar with like our Excel emulator and 2D quantity takeoff, there is still a learning curve when you implement new software. Beck Technology’s Services department develops a personalized implementation and training plan and will guide you through the process.
If you are ready to partner with a preconstruction software vendor who is there with you every step of the way from evaluation on, reach out to us today and schedule a call with us to ask how we can help you win more projects!
